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The Financial Services Industry and Voice over Internet Protocol (VoIP), 2008.
A thesis analyzing the impact of voice over Internet (VoIP) protocol in the financial services industry.
19,660 words (approx. 78.6 pages), 21 sources, APA, $ 249.95
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Abstract
This paper examines the adoption of voice over Internet (VoIP) protocol in each segment of the financial services industry, specifically focusing on the adoption practices in small, mid-size and large financial services firms. The author points out how companies at each strata of the financial services market change their processes to take advantage of the customer-centric, financial operations and services aspects of having VoIP-based systems in their organizations. The paper researches questions about the adoption of VoIP and its relationship to customer loyalty, the modification of quoting, ordering and payment systems using VoIP, the return on investment (ROI) and how well the customers of financial services firms are adopting VoIP-based applications. Includes several color graphs, figures and illustrations.
Table of Contents:
Introduction
Executive Summary
Context of the Problem
Problem Statement
Specific Research Questions
Study Significance and Contribution to This Field
Research Design and Methodology
Phase I: Exploratory Research with Industry Experts using Experience Interviews Phase II: Early Adopter Research
Primary and Secondary Sources of Information
Organization of the Study
Literature Review
Summary
Factors Driving Financial Services' Technology Adoption
Financial Services Technology Needs Assessment
Defining the Financial Value Chain (FVC) and the role of VoIP
VoIP Market Dynamics in Financial Services
Applications Are the Agents of Change in VoIP Financial Services
Introducing the VoIP-Enabled Enterprise
Consensus of Industry Analysts on VoIP in Financial Services
VoIP within Financial Services: A Study of Transitions
Grant Thornton Case Study
Selection Criteria and Evaluation for VoIP System
Deployment at Grant Thornton
Results of the VoIP Implementation
Defining Voice over Internet Protocol
How does VoIP Work?
Step 1: Voice to Digital Data Transformation
Setp 2: Digital Data to IP Transformation
Step 3: Transmission
Step 4: IP Packet to Digital Data Transformation
Step 4: IP packet to Digital Data Transformation
Step 5: Digital Voice to Analog Voice Transformation
The Critical Role of VoIP Standards
A Critical Success Factor in Financial Services in Security over VoIP
Threats to VoIP
Confidentiality
ARP floods
VoIP Influence on Customer Loyalty
Executive Summary
Touch-Tone Interactive Voice Recognition
Automated Speech Recognition
Web Self-Service Sites
Analysts'\ Recommendations for Creating Value-Added Services Based on VoIP
Analysts' Recommendations for Launching Self-Service Channels Based on VoIP
Summary
From the Paper
"Applications are the integration point between technology and business processes, and the growth of VoIP-based applications specifically in the areas of financial services and the growth of online banking, online investing and the many services financial institutions are working to deliver over the Internet.
"In a world of circuit switched networks (the foundation of PSTN Service), telephony has always been about access and security. The role of security in circuit switched networks is one that is highly matured, trusted, and relied on by even the most resistant-to-change financial institutions."
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Acceptance of AgBiotechnology, 2008.
This paper applies the Kantian and social contract theory to the agbiotechnology industry.
1,427 words (approx. 5.7 pages), 3 sources, MLA, $ 47.95
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Abstract
The paper applies Kantian theory to the agbiotechnology industry and explains how the theory states the industry has the right to its freedom and rights and can therefore engage in further research, exploration and development. The paper then relates that the role of trust is critical to the foundation of social contract theory and notes that historically, technology's acceptance has hinged on the technologists' ability to gain the trust or loyalty of the public. The paper looks at the role of a manager in the agbiotechnology industry who will need to prove that agbiotechnology's motives are valuable and it is necessary to bring better and more efficient processes to improve the social order of the world.
From the Paper
"Social contract theories suggest that right and wrong are about the agreement of a rational individual interested in promoting their self-interest to give up their wishes to secure peace (Clark, 2003). Thus, one's moral or political debts stem from a contract they devise between themselves and society. Kantian theory supports the ideal that individuals can reason universally, thus have the ability for neutrality as they view everything from a universal perspective rather than the perspective of self. However, Kant suggests that rights of law depend on freedom and not necessarily happiness, and that in nature exists more chaos than their exists peace, contradicting social contract theory to some extent (Clark, 2003)."
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Apple Computer, Inc., 2008.
An analysis of Apple Computer's strategies regarding their mp3 and home computer divisions.
1,190 words (approx. 4.8 pages), 2 sources, MLA, $ 40.95
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Abstract
This paper explains that Apple Computer, Inc. has rocketed to the top of the technology industry with the incredible performance of its two core products, its mp3 player Ipod and home computer Macs. The paper also points out that Apple's penchant for creativity combined with their overall ability to create user friendly but technologically sophisticated products has won them loyalty from customers and continued raves from the world community. The paper also points out that Apple's success within these two markets, however, will not go unchallenged. The paper then takes a close look at Apple's challenges within their mp3 and home computer divisions and analyzes their strategies for overcoming these challenges.
From the Paper
"Apple's mp3 division has been at the heart of its revolution from a dying niche brand to one of the most potent forces in the technology industry. Its Ipods have been cited as having a 92.3% market share of all hard drive based music players, this is an incredible statistics since no company had more than 23% market share of the mp3 market up until the late 1990s. Their incredible growth, however, is facing some roadblocks as internal and external problems have developed. Their first primary challenge is that there has been an increase in competition over the past three years."
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Office Automation Software, 2008.
An analysis of the office automation and group collaboration software used at the author's organization.
765 words (approx. 3.1 pages), 2 sources, APA, $ 27.95
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Abstract
This paper examines Microsoft Office 2003, running on the Windows XP operating system, and Microsoft SharePoint, a Web-based application that makes it possible to create intranet sites and share documents easily. The author analyzes the advantages and disadvantages of each software as they relate to the organization's tasks of creating, editing and sharing documents and projects.
Table of Contents:
Microsoft Offices' Advantages and Disadvantages
Microsoft SharePoints' Advantages and Disadvantages
From the Paper
"In terms of improving Office, the following actions are needed soon. First, the XML integration is needed to make sure the applications generated for use on the Internet can easily be used by Office users as well. Second, the approach to hosting or OnDemand use through Dynamics needs to be re-thought and the tenancy model needs to be more defined towards multi-tenancy. Third, the Office applications themselves need to be more transparent with one another to support work flows across many different work groups."
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Information Systems in the U.S. Army, 2008.
This paper discusses the US Army's satellite communications network (SATCOM).
808 words (approx. 3.2 pages), 2 sources, APA, $ 28.95
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Abstract
The paper outlines the functionality and global-interconnectivity of the US Army's satellite communications network (SATCOM) and what the consequences would be if that system were to collapse. The paper discusses the strategic importance of such an information system and describes how a failure of remote, internet-based communications would threaten US security.
From the Paper
"To begin with, how might one describe the functionality and interconnectivity of the SATCOM network? Perhaps the best introductory description is that SATCOM is intended to connect ground troops to satellites and UAVs. The technology, at present, provides troops with satellite phones, antennae and modems from which troops in the field could receive important information - updated constantly and transmitted instantaneously. An Army spokesman describes the new-fangled WIN-T generation of the system (which is, of course, being constantly updated) as something in which soldiers in the field receive "advanced antenna" and "smaller form factors" that can be fitted onto vehicles so that information transmission can be conducted while formations are moving."
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Technology in the Classroom, 2008.
An Instructional Technology Plan for the use of technology in teaching maths.
1,338 words (approx. 5.4 pages), 1 source, APA, $ 44.95
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Abstract
The paper looks at an article "Enhancing Curriculum and Instruction Through Technology" by S. Rigeman and N. McIntire that outlines some ways in which computer technology can help students in middle and high school classrooms bolster their math skills and give classroom instructors a tool with which to be more responsive to the varied needs of their pupils. The paper discusses some of the limitations inherent in using the Rigeman and McIntire math program and presents an alternative Instructional Technology Plan. The paper supports interactive computer technology which allows students to move at their own pace and in an individualized context.
From the Paper
"To begin with, Sally Rigeman and Nancy McIntire (2005) state that Iowa's Area Education Agencies (AEA) district superintendents met recently to discuss how technology could be applied to the augmentation of classroom instruction. 17 of Iowa's 21 AEA districts chose to participate in the implementation of a "technology-rich, research-based, National Science Foundation (NSF)-designated 'exemplary' mathematics program - Cognitive Tutor Algebra I" (Rigeman & McIntire, 2005, p.31). The other four districts stayed with their existing math programs (all of which were NSF-approved) and acted as controls (Rigeman & McIntire, 2005). The Cognitive Tutor Algebra I curriculum used 6 research -based strategies in shaping student learning: "real-world situations; mastery learning; cooperative learning; direct instruction; group and individual presentations; and student use of technology" (Rigeman & McIntire, 2005, p.31). Within the Cognitive Tutor Algebra I classrooms of the participating districts, teachers actually guided classroom instruction about 60 percent of the time while students used the other 40 percent of the time to progress sequentially through sections of the Computer Tutor program at their own pace; the program, apparently, is also geared to accommodate the individual needs of students, as well."
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Money Laundering, 2008.
This paper examines money laundering and the scope of this illegal activity.
1,491 words (approx. 6.0 pages), 11 sources, MLA, $ 49.95
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Abstract
The paper defines money laundering and explores the various methods used by international criminal organizations. The paper looks at how successful law enforcement has been in dealing with this significant problem and concludes that Interpol is failing miserably at curtailing money laundering activities. The paper reveals that criminal organizations are making monstrous profits and, in the case of the Russian Mafia, have powerful allies at the highest reaches of government.
From the Paper
"Put briefly, money-laundering is the complicated process by which the origins of monies gained through illegal activities are cleverly concealed from law enforcement authorities or from tax auditors. Understandably, it is done to evade the unwanted attention of police and government officials and to evade prosecution for illegal acts. Because of the consequences that come with getting caught, those who engage in money laundering must rely upon a wide array of complex techniques to evade capture - only some of which can be highlighted below."
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Technology in Instructional Delivery, 2008.
This paper explores the use of technology in instructional delivery in nursing schools.
710 words (approx. 2.8 pages), 3 sources, APA, $ 25.95
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Abstract
The paper discusses how technology allows for innovative and creative teaching methods as well as allowing students to attend nursing school via a virtual classroom or through pod cast, CD and DVD technologies. The paper notes the need for instructors to be thoroughly educated in the technologies and their many uses and discusses how support systems must be in place. The paper concludes that the use of technology can create a unique and rewarding learning experience for the student as well as an advanced method of teaching for the instructor.
Outline:
Hardware, Software, and Support Considerations
Technology Competency Skills Required by Educator
Conclusion
From the Paper
"The use of technology in instructional delivery in nursing schools has become more and more common in this interconnected world. The Internet provides immense opportunities for the use of such technologies, as many educational institutions are now using these methods to teach those who may not be able to attend traditional classes in a normal classroom setting. The next logical step for many nursing schools has been "expanding their program...to find a solution that would allow them to make their course available via the Internet" (Dimaria & Ostrow, 2004, p. 42).
"The use of web-based conferencing is becoming much more popular today, and in essence is a virtual classroom. This is a great advantage for students who have educational conflicts due to employment schedules, childcare, and/or transportation considerations, which have been common barriers to achieving an education for many.
Since the advent of the "iPod", "pod casts" have been a popular means of obtaining video and audio from the Internet. A student can access and download a lecture from a designated website at the student's leisure, and listen to or view the content at their convenience."
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Electronic Medication Administration, 2008.
This paper determines the effects electronic medication administration records (EMARs) have had on reducing medication administration errors and improving patient safety.
1,639 words (approx. 6.6 pages), 6 sources, APA, $ 53.95
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Abstract
The paper addresses the hypothesis that the use of electronic medication administration records (EMARs) should significantly improve overall medication administration accuracy in terms of efficiency, effectiveness and safety of medication administration. The paper shows how electronic methods remove risks of inattention or fatigue and maintains that patient safety should not be compromised by unnecessary and preventable clerical errors in medication administration.
Outline:
Introduction
Significance to Nursing
Review of Literature
Summary
From the Paper
"Presently, error reduction in patient identification in hospital relies on accuracy of data collection and strict adherence to procedures ensuring the relay of patient data is error-free. This often involves a "human factor," because the steps involved, from the recording of data to signing out blood from the blood bank involves one or more personnel, each prone to errors, most especially when tasks are repetitive and fatigue sets in. Usually, these extreme situations are avoided but not totally. In this sense, another solution must be found to further reduce patient identification errors in blood transfusions."
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Sites Promoting an End to Child Sex Exploitation, 2008.
A review and comparison of three websites promoting an end to child pornography, prostitution and child-sex tourism.
1,018 words (approx. 4.1 pages), 3 sources, MLA, $ 36.95
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Abstract
This paper looks at websites that further the dissemination of information regarding child exploitation. The paper examines three such websites, from End Child Prostitution, Child Pornography and Trafficking of Children for Sexual Purposes (ECPAT) and from the Child Exploitation and Obscenity Section (CEOS) of the United States Department of Justice Criminal Division, and ChildSafe Cambodia.
From the Paper
"In contrast to ECPAT-USA's and ChildSafe Cambodia's websites, the CEOS section of the U.S. Department of Justice site provides news and updates primarily related to U.S. government activities in the war against Child Pornography, Prostitution, and Trafficking. Speeches from government representatives are available, along with information related to the passage of new laws, including Congressional testimony, aimed at supporting these activities (United States Department of Justice, Criminal Division). These first two websites, ECPAT-USA and CEOS, focus primarily on the United States, as opposed to the last focus of this paper, ChildSafe Cambodia."
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